What materials are your jewelry pieces made from?
Our jewelry is crafted from premium materials including 92.5 sterling silver, 18K and 22K gold, gold-plated brass, and certified natural and lab-grown gemstones. Every piece is hypoallergenic and skin-safe.
How long does delivery take?
Standard delivery takes 5–7 business days. Express delivery (2–3 business days) is available for select PIN codes. Metro cities typically receive orders within 3–4 business days.
What is your return policy?
We offer a 30-day hassle-free return policy. Items must be in original condition with all packaging intact. Custom-made and engraved items are non-returnable.
Are your gemstones genuine?
Yes! All gemstones used in our jewelry are genuine, ethically sourced, and certified. We provide a certificate of authenticity with all gemstone jewelry pieces upon request.
Do you offer jewelry repair services?
Yes, we offer complimentary repair services within 6 months of purchase for manufacturing defects. Post-warranty repairs are available at nominal charges.
Can I customize a piece of jewelry?
Absolutely! We offer customization services including engraving, resizing, and bespoke design. Customization timelines vary from 7–21 business days. Contact us for a quote.
What payment methods do you accept?
We accept all major credit/debit cards (Visa, Mastercard, Amex), UPI, net banking, digital wallets, and Cash on Delivery for eligible orders. All payments are SSL-secured.
How do I track my order?
Once your order is dispatched, you'll receive an SMS and email with a tracking link. You can also track via My Account → My Orders.