Warranty Policy
At Trendit Jewellery, we stand behind the quality of every piece we sell. Our comprehensive warranty ensures you shop with complete confidence.
What's Covered
- Manufacturing defects in materials or workmanship
- Broken clasps or chains due to manufacturing defects
- Stones falling out due to loose prong settings
- Plating issues within the first 6 months of purchase
- Defective closures on bracelets and necklaces
Warranty Duration
| Product Type | Warranty Period |
|---|---|
| Sterling Silver Jewelry | 12 Months |
| Gold Jewelry | 12 Months |
| Gold-Plated Jewelry | 6 Months (plating) |
| Gemstone Jewelry | 12 Months |
| Fashion / Costume Jewelry | 3 Months |
What's Not Covered
- Normal wear and tear
- Damage caused by accidents, misuse, or negligence
- Damage from improper storage or chemical exposure
- Loss or theft of jewelry
- Cosmetic damage (scratches, dents) from normal use
- Items modified or repaired by unauthorized parties
How to Claim Warranty
- Contact our support at support@trenditjewellery.com or call +91-1234567890
- Provide your order number and describe the issue with photos
- Our quality team will assess the claim within 48 business hours
- If approved, ship the item to our workshop (we cover shipping costs)
- Repaired or replaced items ship back within 7–14 business days
Extended Care Package
Ask about our Trendit Care Package — an extended 2-year protection plan covering accidental damage, professional cleaning, and one free re-polishing per year.